Thanks to the amazing camera and mid-priced price point, the new Pixel 3a and 3a XL smartphones from Google have been received quite well by the public, but that doesn't apply to all users.
According to many reports about Reddit, some users have begun to experience random shutdowns of Pixel 3a and 3a XL, with hard reboots (sometimes requiring users to hold the power button for up to 30 seconds) to be the only way to bring the phone back, as reported by Android Police.
"I experienced 3 yesterday's shutdowns, including overnight, causing me to lose my wake-up alarm," said a Redditor, who also tried using a cellphone "in Safe Mode & # 39; to eliminate the possibility of third-party applications causing it." In this case, the problem continues, which makes users believe the problem is related hardware.
However, another Reddit poster with the same problem noted that the problem seems to only occur when their device is connected to Wi-Fi, and that "Leaving the phone with wifi off seems to prevent crashes together."
Other users who reported this problem to Google said they were advised to do a cell phone reset, which so far proved to be an effective solution. Others choose to return or exchange their handsets.
Google has not recognized the issue of public shutdown, so it is not known whether he plans to issue a firmware update to complete it. The previous search giant handset, Google Pixel 3, was plagued with initial bugs, however, they were eventually fixed in security updates.