The Home Office may have difficulty registering EU settlers on time, campaigners said Political


The government will struggle to register all EU citizens who want to stay in the UK post-Brexit in the next two years, even after spending £ 65 for the application process, activists said.

On Monday, Theresa May said she listened to concerns about the costs and decided to eliminate the "financial barriers" faced by 3.8 million EU citizens living in Britain.

Human rights groups have previously said that the Central Office risks creating a new Windrush scandal if the scheme is wrong.

The3million campaign group welcomed the move, which was announced during May's statement to the House of Commons regarding its Brexit B plan, but said the tasks facing the Home Office could be overcome.

"Because of the scale of operations – registering up to 3.8 million people – and time permitted, Home Offices are looking to process 5,000 applications a day for the next two years, and if they struggle with smaller amounts now then EU citizens are at risk of becoming Windrush is new, "said Nicolas Hatton, one of the founders of the group.

The Home Office launches the third test phase for the registration scheme on Monday. Last month a series of exposed bugs in the scheme phone application, including complaints that the passport recognition function did not work on all Android devices. This application does not work on the iPhone.

Alexandrine Office, a French citizen who is an engineer at the Atomic Energy Authority, said he had to try 10 times to get a passport chip scanner to work using his Huawei. "And I have one of the latest cellphones and I'm a little techy engineer. I can't imagine how it feels for parents trying to apply. It's not as easy and direct as they say, "he said.

The Home Office said the latest phase of the scheme was "tests designed to identify bugs before full launch" in April.

There are mostly positive responses to applications in the Google Play store, from where it can be downloaded. "Works without problems," said a commentator. "Scanning and Near Field Communication work well," said another, referring to the technology used to scan passports. "" It took 2 minutes on my cellphone from the beginning to the end, "said another.

But others report problems with cellphone focus, application instructions, and loops. "It keeps sending the same message," said one. "Terrible – It won't even take a passport photo. Just waste 30 minutes without results," said another.

More than 31,000 people submitted settled status for two beta tests, and more than 27,000 were successful.

About one third of 2,776 cases awaiting a decision reported that they could not use the passport verification process on the telephone application and had to submit their ID manually.

Hatton said: "You would expect them to have solved this technical problem in a beta test."

The Home Office says it is working with representatives from vulnerable groups, local authorities and experts to ensure that people who lack technology know-how will be able to register on time.

It said it had set up a resolution center to handle questions and increase the number of social workers to 1,500 to help anyone who had difficulty with the application.


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