15% of Singapore consumers use TV boxes that stream pirated content: Surveys



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SINGAPORE: Fifteen percent of Singapore consumers use TV boxes that can stream pirated television and video content, a new survey commissioned by the Coalition Against Piracy (CAP) was revealed on Wednesday (November 28).

The survey – commissioned by CAP and conducted by market research firm YouGov – also found that more than a quarter of TV box users have canceled their subscription with legitimate video subscription services in Singapore as a result directly from those who own the device.

"These TV boxes allow users to access hundreds of pirated television channels and video-on-demand content, usually with low annual subscription fees," CAP said in a media release.

"TV boxes often come with illegal applications that allow access to plug-and-play to pirated content."

MyIPTV, UBTV, WorldTV, MoonHD and Infinity TV are some of the most popular applications among Singapore consumers, the survey found.

More than 1,000 consumers participated in the survey. CAP members include Discovery, The Walt Disney Company, FOX Networks Group, HBO Asia, La Liga, NBC Universal, Netflix and the Premier League.

PURCHASE MADE IN THE EXHIBITION, RETAIL STORE

The release of the survey was carried out one week after the Singapore High Court ordered Internet service providers to block access to TV box applications.

The survey also found that of consumers who owned a TV box, 62 percent said they had purchased equipment from "the two largest e-commerce stores in Southeast Asia".

More than a third (38 percent) of them also reported buying devices from exhibitions or IT stores in Singapore, while 21 percent said they bought boxes through "one of the most popular social media platforms in the world".

Media releases do not mention e-commerce stores or social media platforms.

READ: Despite the ban on applications, business as usual in TV box stores in Sim Lim Square

"The clear availability of prohibited streaming devices in Singapore malls and IT exhibitions is a major concern for the content industry," said CAP general manager Neil Gane.

"Unfortunately, there is not a single silver bullet to block piracy because of the fragmented nature of the ecosystem.

"What is needed is a holistic solution to incorporate enforcement, collaboration with technology platforms and intermediaries, and cripple access to pirated content through effective site blocking and consumer outreach," he added.

LANGGANAN CANCELED

In addition, the survey found that 28 percent of consumers who have TV boxes cancel their subscriptions with online video services based in Singapore as a "direct consequence" of owning a device.

Nearly one in five (18 percent) respondents also said that they canceled their subscription to international services, including pan-Asian online offers, which supported the purchase of TV boxes.

READ: Nearly 4 out of 10 Singaporeans actively stream content illegally: CASBAA studies

READ: TV streaming device – is it legal in Singapore?

CAP noted that Singapore currently has more than a dozen online legal services that provide live broadcasts of sports, TV channels and video-on-demand content at "various flexible price points".

"CAP will continue to prevent and disrupt illegal bait from live broadcasts of sports, TV channels and video-on-demand content through orders to block the judiciary against the application of piracy," Gane said.

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