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Update: 07.11.2018 22:01
Vydáno: 07.11.2018, 20:55
Rome – The Italian Competition Authority has launched an investigation into low-cost airlines, Irish Ryanair and Hungarian Wizz Air due to their new cabin baggage policy. Reuters reports.
The two companies recently changed the rules and allowed passengers to only carry very small baggage on board and pay others. Flight regulators ordered last week to stop new practices.
The two companies' investigations began, because none of the Office's requests failed. Investigations can result in fines of up to five million euros (129.4 million crowns) for each operator.
The two companies have decided to free only a small bag that fits under the seat, which has criticized consumer protection organizations.
"By demanding more for handbags, which are important elements of air transport contracts, they change the real price of tickets and make it impossible to compare costs between operators, which deceive consumers," the office said last week.
Operator steps allow more frequent aircraft rotation, provide additional income or save fuel costs, which are important factors in low-cost airline business models.
The Complaint of the Consumer Association was also received by the Competition Office in Spain.
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