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Phone saturation: call for New Year's greetings via SMS or WhatsApp



The Telecommunications sub-secretariat (Subtel) launched an emergency plan and monitoring for the new year, so users have a smooth connection, asking companies to check the status of their networks to ensure good service.

Like every year, on the night of December 31 and early morning January 1, the telephone network was saturated, preventing instant communication with family and friends far away, which caused inconvenience to telecommunications users.

Facing this recurring scenario, the Undersecretariat of Telecommunications decided to activate a network monitoring plan during this celebration.

"We have asked companies to activate their contingency plans so that they continually monitor their networks during New Year's celebrations, so that they can quickly respond to the fall of any service, whether voice or data. At Subtel, our focus is protecting telecommunications service users who need to be connected at all times, so that they receive services according to their needs, "said the head of the Financial Division, Felipe Aliaga.

From Subtel recommended, yes, don't try calling the new year, because of high demand.

"Between 00:00 and 1:00 hours on January 1 is a schedule of peak traffic in calls, so the ideal is to call sooner or later," they said.

For this reason, they called not to call repeatedly, because this situation would only make more networks.

Therefore, they indicated that the best thing for the night was the use of data through applications such as WhatsApp or social networks, which have fast feedback, especially in places with high density. Even Subtel recommends making "groups" to ease the task.

Finally, he was called upon not to throw away traditional text messages, because they had very high effectiveness. "In fact, they are the best way to communicate in the new year," they highlighted from Subtel.


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